Frequently asked Questions

Index

What are your opening times?

What are the entry prices?

Do you operate a booking system?

How do I get access to the centre? Can I just walk in?

Will I need to wear a mask/face covering?

Do you have changing facilities?

Can I book my next session while at the centre?

Will I be able to get something to eat or drink?

What are your opening times?

  • Wednesday 12:00 till 22:00
  • Thursday 12:00 till 22:00
  • Friday 12:00 till 22:00
  • Saturday 10:00 to 18:00
  • Sunday 10:00 to 18:00

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What are the entry prices?

Skatepark – £7.50 per hour

Bouldering – £7.50 per hour

Roped climbing – £10.00 per 2 hours

If the session following yours is not at capacity you may be allowed to continue your session for no extra charge. If capacity is reached all participants due to finish their session will be asked to leave.

Climbing wall users who are belaying only, do not have to pay for entry but please be aware that if we reach capacity due to the number of climbers in the wall, belayers who have not paid for their slot may be asked to leave the climbing hall.

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Do you operate a booking system?

Our online booking system can be found here:

https://bookwhen.com/transitionextreme

Sessions are booked in 1 hour slots for bouldering and skatepark or 2 hour slots for the climbing wall. You can book multiple slots at the same time.

If the session following yours is not at capacity you may be allowed to continue your session for no extra charge. If capacity is reached all participants due to finish their session will be asked to leave.

Climbing wall users who are belaying only, do not have to pay for entry but please be aware that if we reach capacity due to the number of climbers in the wall, belayers who have not paid for their slot may be asked to leave the climbing hall.

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How do I get access to the centre? Can I just walk in?

We operate an online booking system. The only way to gain entry is to pre-book your place. All payments will be taken online. Note: kit hire cannot be booked online and can be paid for at reception.

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Will I need to wear a mask/face covering?

  • WE RECOMMEND wearing a mask/face covering when you arrive at the centre and are in the reception area, corridors, balconies and toilets.
  • WE RECOMMEND wearing a mask/face covering if you are in the wall and not actually climbing i.e. you are belaying or in between climbs or boulder attempts
  • You DO NOT need to wear a mask/face covering while participating in your sport, but you may choose to do so.
  • Please keep your mask/face covering with you (or stored in your bag) at all times. Do not leave it lying around.

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Do you have changing facilities?

Our changing facitilies have showers and lockers available and are free for use by centre patrons.

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Can I book my next session while at the centre?

All bookings must be made online here:

https://bookwhen.com/transitionextreme

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Am I able to get something to eat or drink?

  • Our café is managed byour partners, SYMPOSIUM COFFEE HOUSE, and is open Wednesday to Friday 12 – 8 and Saturday and Sunday 10 – 4
  • The café provides a range of sandwiches, toasties, salads and sweet treats with gluten free, vegan and vegetarian options available
  • We have a water fountain on the ground floor for refilling drinks containers  
  • Our vending machines are operational with snacks and hot or cold drinks.

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The climbing wall

Should I carry out a buddy check?

  • Safety while climbing is still of the utmost importance.
  • If the climber and belayer are from the same family or social bubble, you should carry out buddy checks as normal.
  • If the climber and belayer have to maintain social distances you can still carry out a visual buddy check. If you have any questions on this, ask a member of staff for guidance.
  • Before you start climbing again for the first time, think through carefully all the safety practices that you will need during your session. It may have been a few months since you last climbed – do you remember everything? Take time to discuss everything with your climbing partner or ask a member of staff.

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The skate park